Thursday, December 26, 2019

The Problem Of Suspected Bullying Essay - 1975 Words

When dealing with someone who is being bullied they may often be upset and it’s very important to take the problem seriously. The child/young person must be listened to in a safe and confidential environment where they are able to express their distress without fear of being embarrassed and where they are free from reprisals. In any case of suspected bullying, concerns about possible signs or changes in behaviour should be reported to the designated person. It is necessary to take what the child says seriously as it will take a lot of courage to report it. Reassure the child that they are not to blame and explain that it will be need to be passed onto someone who can help them. Write down any observations or what has been said but keep the information secure. Never promise to keep the information a secret or draw conclusions, only report what has been noticed or reported. It is necessary to keep lines of communication open with the child concerned and to update them of any out comes both, positive and negative. Support must be given on an ongoing basis so that they don’t feel as though they are alone. Some parents may really struggle to help their child who is being bullying. Some parents may have to cope with the information that their child is a bully. It is necessary to discuss what has happened with parents and work out a plan with them for handling the situation. It is important to listen to parents and let them explain how they feel. Share useful information so theyShow MoreRelatedWorkplace Bullying : Costly And Preventable859 Words   |  4 PagesWorkplace bullying is a very serious act that has a negative impact on individuals and the organization as a whole. Baack (2012), describes workplace bullying as an interpersonal conflict that is a repeated mistreatment of one or more persons (ch.7, p.19). Unfortunately, despite workplace bullying being so harmful, it is often a common occurrence. In the article, Workplace Bullying: Costly and Preventable, Wiedmer (2010), cites a survey conducted in 2007 by the Workplace Bullying Institute-Zogby;Read MoreThe School Of Anti Bull ying1572 Words   |  7 Pagesto the child/children who engage in bullying behaviour have: †¢ sanctions and learning programmes which hold them to account for their behaviour and help them to face up to the harm they have caused †¢ they learn to behave in ways that do not cause harm in future because they have developed their emotional skills and knowledge. †¢ they learn how they can take steps to repair the harm they have caused. †¢ the whole-school community is clear about the anti-bullying stance the school takes. †¢ pupils, asRead MoreReflection Paper On Bullying1223 Words   |  5 Pagesto me. Go ahead, answer the question. Exactly. There is never a valid reason for bullying. I am not going to ramble on about the statistics, enforce the elementary anti-bullying practices, or even attempt to implement alternative solutions. My goal is to expose you to your roles in the bullying circle, motivate you to care, and hopefully drive you to change your own behaviors and the way you approach bullying. Regardless of the attempts by educators to terminate maltreatment in schools, usRead MoreBullying Is Becoming More Spread At An Alarming And Dangerous Rate Essay1152 Words   |  5 Pages Bullying in schools is becoming more spread at an alarming and dangerous rate. Specifically,School systems that are commonly viewed as excellent sources of receiving education are becoming a host of parasitic bullying, negatively affecting students learning environments. The presence of bullying is presented like a disease and is growing. It has reached a point that to prevent it from becoming worse, school systems need to intervene or establish stricter policies towards anti-bullying so thatRead MoreBullying Is Becoming More Spread At An Alarming And Dangerous Rate Essay1193 Words   |  5 Pagesreceiving an education are becoming a host of parasitic bullying, negatively affecting students learning environments. Central Idea: The presence of bullying is growing. It has reached a point that as it is becoming worse in school systems and is affecting students of all ages. This calls for a need of intervention or the establishment of stricter policies towards anti-bullying. Introduction In spite of anyone at any age being a victim of bullying, children and teenagers are the primary targets.ChildrenRead MoreThe Department Of Education Is Clear That No Form Of Bullying1500 Words   |  6 PagesThe Department of Education is clear that no form of bullying should be tolerated. The current anti-bullying guidance for schools is à ¢Ã¢â€š ¬ ÃŒÆ'Safe to Learn: embedding anti-bullying work in schoolsà ¢Ã¢â€š ¬TM We strongly abide by the anti-bullying policy. Everyone has the right to feel welcome, secure and happy. Bullying of any sort stops members of the setting from being able to achieve their full potential and prevents equality of opportunity. Bullying is anti-social behaviour and affects everyone it is unacceptableRead MoreCyber Bullying Has Become A Significant Problem Among Teenagers1583 Words   |  7 Pageselectronics. Verbal bullying has always happened in schools, but cyber bullying has become a significant problem amongst teenagers. Electronic access to social media outlets such as facebook, twitter, vine and snapchat, has made it easy for people to bully others and since there is no physical contact; it makes the consequences seem less severe. Despite the absence of physical contact or audible insults, cyber bullying can be even more traumatizing than traditional forms of bullying. It takes guts toRead MoreAdvertising And Peer Pressure : Advertising1564 Words   |  7 Pagesskinny. Facebook today has advertisements all ov er the page. Some on the side and some in your news feed. Though, you can easily distinguish advertisements from friend posts on your news feed by looking for the sponsored text at the bottom of the suspected post. Advertisers use social media to their benefit. Facebook and Twitter gather a lot of data about user anonymously and allow for greater control of who sees their ad. This was not possible in the television medium as anyone could be watching TVRead MoreAnalysis of Fade To Black by Alex Flinn Essay586 Words   |  3 PagesIn the beginning of the story Clinton is suspected as the person who has commit the crime. He is faced with problems of others. He is questioned by both the police and his family, of where was he when Alex was attacked. But Clinton can’t say where he was because he threw a rock at the Crusan’s house and hurt his sisters best friend. He also called his father when his mother hates when Clinton would do that. Both Alex and Clinton struggle with problems of their family and others. Alex feels asRead MoreBullying Policies And Procedures For Children And Young People1608 Words   |  7 Pagesin place to prevent bullying and most schools have a zero policy to it. We must also be aware of our own settings policy and procedures for bullying incidents and ensure that we always uphold these policies. If we do this then it leads to trust that the school and the staff take bullying seriously and will not allow it, thus giving the children and young people confidence to report any bullying incidents in confidence, knowing that it will then be looked into. The anti bullying policies and procedures

Wednesday, December 18, 2019

The Rise and Fall of the Italian Mafia - 1664 Words

La Cosa Nostra and the Five Families of which the surrounding area of New York City is comprised has drastically altered the culture in the region; transforming industries with brute force and attracting much public attention. Hollywood focuses on glamorizing the Mafioso lifestyle, distracting from the true nature of organized crime. Over the past decade, the key opportunities have been utilized by the Italian Mafia, resulting in a powerful behind-the-scenes dominance over many aspects we may not expect. Its gonna be a Cosa Nostra. The Honored Society, or Mafia, as it was less often called, was a vast criminal brotherhood that had developed in Palermo and western Sicily independently of the Camorra of Naples. They developed†¦show more content†¦Gambling has proven to be one of the more profitable things that the Mafia provides. From their own private casinos to games for elite clientele, to booking off-track bets in Belmont and Saratoga, their profit margins are tremendous. In the 1920s Mafia Boss Bonanno started to fix horse races, betting huge amounts of money on the known outcomes. Fixing boxing matches was also a favorite of the early crime lords. Sammy The Bull Gravano, John Gottis ex Underboss states that charitable casino events in New York from the period of 1970-1995 were most likely a front for private profiteers. A man named Joe Pistone, an undercover FBI agent who became a made man, relates to gambling events hosted by Cosa Nostra as having been taken care of by bribing city officia ls and local police officers. In the 20th century this has proved very profitable, but in the last few years has slowed down due to police forces cracking down heavily. Gambling, however, serves only a limited number of people, and more money can be made on a larger spectrum. Extortion along with the threat of violence is a very common practice among the New York Mafioso, and the Genovese family has used these tactics to substantially gain power in the past decade. When Lucky Lucchese was a boss, his family took income from virtually all importations into New York City ports, and the boats of thoseShow MoreRelatedThe Italian Mob And The Russian Mafia1323 Words   |  6 PagesWhen people think of organized crime they think of the Italian mob and the Russian mafia. They are the ones that they see in movies and on television, and the ones that they hear about the most. However, they were created a couple centuries after their Asian counterparts, the Yakuza in Japan, and the Triads in China. These Asian syndicates were founded in the sixteenth and seventeenth century and consisted of merchants and other people in what was basically the middle class. They were just groupsRead More Realism and Idealism for the Godfather Essay1173 Words   |  5 Pages Realis m and Idealism for the Godfather I will never forget what I felt when I first seen my first mobster movie, I was about 12 years old, it was real late at night and I just could not fall asleep. I was flipping the channels looking for something to watch, and that is when I encountered my first mobster movie. I was intrigued from beginning to end; it was like nothing I had ever seen before. The way they talked so confident and cool to the way they looked so sharp and sophisticated. AlthoughRead MoreRealism and Idealism for the Godfather1166 Words   |  5 PagesRealism and Idealism for the Godfather I will never forget what I felt when I first seen my first mobster movie, I was about 12 years old, it was real late at night and I just could not fall asleep. I was flipping the channels looking for something to watch, and that is when I encountered my first mobster movie. I was intrigued from beginning to end; it was like nothing I had ever seen before. The way they talked so confident and cool to the way they looked so sharp and sophisticated. AlthoughRead MoreGoodfellas Analysis Essay803 Words   |  4 Pageswhich is one of my favorite movies. Describe the story - Goodfellas is a mafia movie that follows closely the life of Henry Hill, played by Ray Liotta, an Irish/Italian American, and his two partners/friends, Jimmy Conway, played by Robert De Niro, and Tommy Devito, played by Joe Pesci, as they climb the ranks of organized crime, by performing hijackings, robberies and drug dealing. The film deals with the actual rise and fall of the Lucchese crime family over a period of time from 1955-1980. The filmRead MoreThe Most Problematic Crimes That Are Polluting Italy s Criminal Justice System1832 Words   |  8 Pagesagencies domestic and international promoting to combat corruption with their anti-corruption laws. Corruption in these institutions causes them to lose focus of what they should really be doing is protecting the community, instead they take bribes from mafia organizations. The global impact of transnational crime in Italy has risen to extraordinary levels. Crime in Italy is becoming more problematic throughout the years. Since last year, the corruption perceptions index ranked Italy to be 69th comparedRead MoreAnalysis Of Goodfellas1152 Words   |  5 Pagesnotably used in the 1990 Gangster film Goodfellas by Martin Scorsese, who uses these to set the atmosphere of each scene, and reinforce the running narrative of the film. Goodfellas retells the story of American born gangster Henry Hill, and the rise and fall of him and his way of life from the ‘50’s through the ‘80’s. I picked Goodfellas as the focal point of this essay because of it’s use of music and sound to set it’s story’s atmosphere both visually, and through auditory means. Firstly, GoodfellasRead MoreEssay about Organized Crime Around the World1874 Words   |  8 PagesWhen people think of organized crime they think of the Italian mob and the Russian mafia. They are the ones that they see in movies and on television, and the ones that they hear about the most. However, they were created a couple centuries after their Asian counterparts, the Yakuza in Japan, and the Triads in China. These Asian syndicates were founded in the sixteenth and seventeenth century and consisted of merchants and other people in what was basically the middle class. They were just groupsRead MoreWorld War II : The Best And The Worst That The World4057 Words   |  17 Pagesthem, even if it means collaborating with a different enemy, The Mafia. The Mafia, born out of Sicily is a criminal organization that has lived to become something of legend and myth. As opposed to organized criminal organizations of today the Mafia has worked in the shadows only resorting to outright and blatant displays of violence when necessary or during times of unrest within opposing crime families. As a result of the Mafia s ability to blend into the shadows they were able to slowly integrateRead MoreThe Story Of A Story1351 Words   |  6 Pagesâ€Å"Whos that?† I ask Alice. â€Å"Don Bellini, probably the reason youre here.† I raise one eyebrow. She wears a bewildered expression. â€Å"When we get home, were watching some Mafia movies. Anyway, hes the big boss, whatever he says, goes.† ï » ¿Clyde returns to his position behind the bar. â€Å"What can I get you, two lovely ladies?† â€Å"Coke please,† we respond simultaneously. â€Å"Thats a gorgeous dress, Eva. Is it new?† â€Å"Yes, I bought it today.† My hand flutters up to the neckline of my dress to caress the fabricRead MoreThe Portrayal of the Gangster Genre in American and British Cinema in Goodfellas by Martin Scorcese and Layer Cake by Matthew Vaughn2145 Words   |  9 Pagesand revenge. The first film looked at is Goodfellas (1990) directed by Martin Scorcese, a stylistic, hard-hitting true mobster story about three ‘wise guys’. The film is based upon the non-fictional book ‘Wise guy: life in a mafia family’ by Nicholas Pileggi, following the life of a gangster, Henry Hill, who turned to the FBI and entered the federal witness protection programme to avoid his enemies. This fast-moving film follows the life of a young boy growing up

Tuesday, December 10, 2019

People Management for Theory of Motivation- myassignmenthelp

Question: Discuss about thePeople Management for Theory of Motivation. Answer: Introduction Managing people effectively is an important task of a good manager. The success of the organisation depends on the ground level employees who contribute to the physical output of the organisation. This output may be in the form of goods or services. Thus it is very important to manage the people successfully in order to see the workers working to the optimum levels of the production. It is always correct that satisfied employees are more hardworking these people are very loyal to the organisation(Barrett, 2010). It is always a matter of concern for all the managers to find ways and means to make their employees happy and encourage them to perform in the best possible way. Thus it is important to make a study on the needs of behaviours features for the effective management of people. The assignment presents the different managerial approaches of the leaders of the organisation and how they affect the people management(Bass, 2016). The accounting graduates of Big Four Bank find different managerial approaches and they are annoyed with a similar way of performing their jobs. They find the managers are not encouraging and they do not enjoy to perform their jobs in the similar approach. They require an environment that will encourage them to learn and make them feel happy to perform their task. The situation in Big Four Bank reflects that there is a need of developing the approaches of people management in the organisation. The assignment focuses on the importance of people management and the ro le of effective manager for the successful work environment in the organisation. Ethical issues related to the case study organisation The success of the organisation depends on the appropriate culture of it. The code of conduct is designed for the functioning of the organisation. The employees and the management of the organisation work as per the code of conduct set by the organisation. The violation of the set of principles is treated as unethical(Kannair, 2007). The graduates of the organisation feel that there are some unethical activities conducted in the organisation. There are some discrepancies and the managers violate the moral and engage themselves bullying and harassing the employees. This is treated as the most unethical activities of the managers. The graduates find that are given different types of treatment in the organisation. There is discrimination in the workplace. Some employees are given the opportunity to meet Matthew directly for the sake of recognition. But this facility is not given to the other employees of the organisation. This is the violation of the code of conduct. The other unethical practice is found in the organisation is that the employees are employed for more time unnecessarily to perform the task. They spend more time for the completion of the report. The graduates are also not given the opportunity to work in the other areas of budgeting department. They are only employed in the preparation of the budget report. The other unethical practice is that the other graduates are not given the task to prepare the report. This is not accepted by the employees of the organisation. The other important unethical practice found in the organisation is that Raj bullies the graduates. This is a kind of harassment to the employees. This is treated as the most unethical practice. The activities of Raj puts the employees under pressure. Thus the unfair situations in the organisation are treated as unethical and the concern of the management of the organisation should be to resolve the issues. Jen also writes the report on her own and does not take the inputs of the graduates. She does not trust the employees. She assumes that the graduates are not interested to complete the task. There is a need of employing strategies to manage the people well. Thus this has been a major concern for the HR department of the company. The HR department has to manage people applying the theories and principles. This will also he lp the organisation to formulate strategies for the people management. Studying the theories of people management There are different theories of people management. Here three important theories are discussed. Maslows theory of Hierarchy of Needs The theory highlights on the expectations of the employees from the organisation. The employees expect the payment for their work, need a good working environment and more over the psychological and physical wellbeing. Maslow has made five categories of need. They are discussed below. Physiological: They are for food, drink good environment to live and work. Security: The employees need the security of their self and their family. They also require security of their property. Esteem: The employees perform well when they have their self-esteem. They feel happy for their achievement. They feel happy when they are approved and given respect for their work(simplilearn.com, 2016). Self-actualisation: The employees always feel better when they develop their skills. This brings confidence in them and they perform well for the organisation. The people manager sees how the security of the employees is met. The responsibility of the manager is to see how the people are not there in the unmanageable level and they are not feeling stressed(Bhasin, 2016). The manager needs to make sure that they are not even bullied by anybody in the organisation. The manager also needs to see that each level of needs is met before the next level of needs. The working environment should be right and it should meet the security of the employees. The social needs of the employees should also be met. The manager should see that the employees are motivated. They feel motivated to develop their skills and this will help the organisation to achieve its goals, The manager also needs to see that the needs of the employees are not related to the behavioural issues. There should not be any conflicts among the employees. The role of the manager is to communicate with the employees well and find out the needs of the workplace. The employees are also needed to invest training development. This will bring higher achievement and they will be satisfied with their jobs. This will help the manager top conduct his job easily. Open Systems Theory This system of theory discusses the impacts of internal and external factors on the performance of the organisation. This is related to the actual delivery of the organisation and what the organisation achieves. The external environment refers to the inputs like the legislation, effects of suppliers etc. Indirect factors refer to the involvement of employees in bringing the output for the organisation(Bhasin, 2016). The output of the organisation gives feedback about the ability to manage the inputs in the organisation. The feedback gives a good response. The theory focuses on analysing the feedback. The people manager sees how the employees are engaged and how much they have contributed to the development of the organisational goals. This gives the opportunity to the manager to lead the people well and decides what should be planned for the employees to perform well. McGregor theory This theory of people management focuses on the approaches made by the manager to manage people in the organisation. The theory is divided into two parts. They are the Theory X and Theory X. The theory X highlights on the need of managing the people who do not contribute to the organisation well and they are very lazy people. The theory X highlights on the importance of punishment and reward to manage the people in the organisation. Theory Y focuses on the management of people through motivation. The manager manages people motivating them and by satisfying their needs. The manager appreciates the work of the employees and encourages to work well. The manager manages the people to work in the correct direction(Drucker, 2014). The manager appears like a democratic leader and offers equal opportunities to all the employees of the organisation. Principles of people management There are principles of people management. The manager uses these principles in order to manage the people in the organisation successfully. Management of people as per the demand of the situation It is important for the manager to know how the employees are motivated and what brings interest in the employees(Earl, 2010). The situation demands the use of different management style. The manager requires using the approach as per the requirements. Knowledge about the right time of implementation The manager requires knowing how the employees will feel confident and how they will trust on the leader. The manager should give them freedom and allows the employees to work as per their expertise. Appropriate communication Communication is the very important principle of managing the people. The appropriate communication will empower the workers and they will be confident about their tasks. This will help the manager to manage the people well. Recognition of the achievement of employees The manager can easily manage the people of the organisation when he or she recognizes the achievement of the employees(Mashford, 2014). The employees will be motivated and they will perform well. Honest feedback The manager should give the honest feedback to the employees. The honest feedback encourages the people to work and they correct themselves when they find that their leader is giving correct feedback. It helps the manager to manage people well (Mashford, 2014). Strategies of people management and role of the manager of Big Four Bank Understanding the employees value The role of the workers in the organisation is needed to be appreciated by the managers of the organisation. They cannot be underestimated and the managers should appreciate the value the workers add to the organisation. The managers cannot handle the people well individually if they underestimate people(Mashford, 2014). The managers should consider the employees as the valuable assets of the organisation. They are required to be nurtured protected. The aim of the organisation and its managers should not be only to exploit them. In the case study organisation, this is found that graduates are only exploited in preparing the budgets and they are not given any freedom to think and innovate differently. The work appears mechanical to them and they do not get any friendly working environment that will encourage them to perform their task. The managers are not able to understand the value of the employees. Thus it is important for the managers of the organisation to respect the value the graduates add to the company and they are required to be understood so that they can work effectively. Expressing a sense of gratitude The appreciation made by the managers for the accomplishment of a good job affects positively. The positive feedback to the workers by the manager has a positive impact. A simple word, Thank You encourages the workers to perform better. This simple courtesy has a positive impact on the workers(Mintzberg, 2009). The loyalty of the employees are developed in this process and they express their willingness to contribute more time for the organisation. The graduates are not appreciated by the managers of the organisation and they feel annoyed. The role of the managers is to respect and appreciate their work. This will encourage them to work effectively. Clear communication The expectation of the organisation should be communicated to the employees clearly. This should be very particular, where it is an individual task or any group activities. The clear communication helps the employees to work effectively. The people will be able to know what they are going to do for the organisation. The communication becomes effective when the manager talks to the employees or the team members(Lynch, 2015). The message of the communication becomes clear and the workers feel comfortable with the clear message. Chris, Raj and Jen are different with their managerial approaches. They are hardworking and efficient but as to communication is concerned they cannot communicate with the employees successfully. Effective listening Giving time to the employees and listening to them is the major job of the manager. The manager should listen to the employee. Sometimes the workers speak about the work-related activities and sometimes they speak out of that. The employees also raise their concern on some issues which are not organisation concern, but their individual concern. But a good manager listens to them and tries to resolve the issues. Thus it is important for the manager of Big Four Bank to listen to the graduates and solve their issues. Decision-making Taking appropriate decision at the workplace is very important for the manager. The manager needs to be decisive. The team members will follow the leaders when they are given proper direction to work. The employees accept the decision of the manager when the communication is made clear(Hughes Wearing, 2007). The employees of Big Four Bank feel the task is boring and the training the graduates receive are not valuable to them. They are annoyed with the role of the managers and the decisions taken by the managers. Trust on the employees The delegation of the task is the most important activity of the good manager. The good manager delegates the task as per the ability of the employees. The manager distributes the task and trust on the workers. The employees feel encouraged when they feel that the leader is at their back. This will add another value to their work. They will have professional pride and they will always try to prove their leader right to trust them. The graduate trainees always want the managers to trust them and assign different tasks instead of putting one activity for them. Raj always uses his autocratic leadership style and makes the employees work very seriously. This creates a sense of fear among the employees. He does not have much trust on the employees and always tries to ask them for more corrections as he wants to ensure that no correction will be made at the end of Matthew. Freedom to employees It is very important for the manager to give freedom to the employees of the organisation. The employees are required to be given workspace so that they can contribute to the development of the workplace. They can also bring the solution to the challenges they are facing in the workplace(analytitech.com, 2016). It is also very important that the workers should not be treated like a machine. They should be given freedom to make their decisions with the connection to their workload. Big Four Bank is a very leading company. The graduate employees are given ample exposure to prepare budgets. But the amount of work they do is very much and these employees are not given opportunities to make their own decisions. The graduates are annoyed with the working style and they want to raise their voices against the management. Resolution of the conflicts Conflicts in the workplace are generally found. There are conflicts among the employees related to the job. The role of the manager is to resolve the conflicts. This will help the team members to work together and the performance is enhanced. Thus resolving the conflicts quickly will bring the organisation effective results. The case study also hints on the differences among the employees. Some graduates are allowed to access Matthew directly and some others are not allowed. This creates conflicts among the workers. This kind of conflict should be avoided by the manager in the organisation. Help to the employees The task given to the employees should be done as per the need. The manager requires seeing the work is accomplished well. The manager is also required to give the workers appropriate time to complete their jobs(Zhu, 2008). This will create a positive light. The needs of the workers should be taken care. The graduate employees of Big Four Bank also requires getting help from the three managers. These three managers need to give the employees adequate time so that they can complete their work on time. This will encourage the employees to work well. Setting a good example The manager of the organisation requires setting a good example for the employees in order to achieve the goals of the organisation. The employees always believe that the manager can set right examples. The good leaders are ethical honest. They give much attention to the collaborative and creative work. The good leader empowers the employees and remains very innovative. The employees get inspired by the leader when they find that their leader is dedicated and trustworthy. Thus the employees will feel happy to contribute to the organisation without having no fear of any punishment. The manager of Big Four Bank also should set the examples and they should create an environment where the employees will not have any fear. They can trust their leaders and work successfully. Manager as a high achiever The employees of the organisation give respect to the decision of the manager when they find the manager is a good achiever(Barr Dowding, 2016). They will have trust on the manager. Thus it is very important for the manager to exhibit his or her talents so that employees will work to complete their tasks successfully. Conclusion The success of every organisation depends on the way the leaders and the followers contribute to the growth of it. The managers of the organisation play a vital role in managing people in the organisation. The employees cannot perform well if the manager does not know how to lead the people to perform. The unethical practices in Big Four Bank will be solved by the managers of the organisation by following effective strategies. The people management depends on how the manager motivates the people. The employees should be communicated that there will be no discrimination and they will not bother about their future in the company. The HR department of the company should focus on the implementation of the ethical code of conduct in the organisation so that no issue will be brought to the notice of the management. Bibliography abraham-maslow, 2016. simplilearn.com. [Online] Available at: https://www.simplilearn.com/abraham-maslow-theory-of-motivation-article [Accessed 27 09 2017]. analytitech.com, 2016. Theory of Motivation. [Online] Available at: https://www.analytictech.com/mb021/motivation.htm [Accessed 27 09 2017]. Barrett, R., 2010. Reinventing Organizations. [Online] Available at: www.socialskills4you.com/wp-content/Reinventingorganization.pdf [Accessed 27 09 2017]. Barr, J. Dowding, L., 2016. Leadership in Health Care, 3rd Edition. London: SAGE Publication. Bass, B., 2016. 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Monday, December 2, 2019

Online Environment free essay sample

Normally, customers would have to call an associate from D D and find out when the next trade show, showcase, or large event D D will be featured in attendance so customers can make their way to the venue just to see the merchandise. One main focus that would have to be kept is the same local, hometown business feel. Although D D would be looking to expand out of the greater Indianapolis area, the focus that needs to be kept is the community. An online market would be extremely beneficial to the community and the business because the times are changing and more and more customers each day are transitioning to the online marketplace by shopping in the comfort of their own home. D D is a community based business who believes in taking care of all our customer’s needs whether it is live an in person, or 2:00 AM on a Sunday night. We will write a custom essay sample on Online Environment or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page We can only offer this kind of service with an online presence. D D wants to be the company a customer can count on anytime. Being part of an online environment will be a large part in making that a reality. As a business, we must ask ourselves is this a venture that will be successful for us? Given the type of market that our company is tapping into, we have the ability to be very successful. The quality of products that we offer along with our competitive prices will give us the competitive advantage over other similar small companies as even over some larger companies as well. Establishing D D in an online environment against competition in the same type of business will force us to be aware of all that is going on with our competition. This way, we will able to compete with the larger companies like a JCPenny or Sears and the smaller businesses like D D that have been in the online environment for a long time. We will strive to keep the quality of our products high and be able to keep our prices low. The success of our business will lie on our quality, and providing the best quality products will help us in generating income and building a larger customer base. Current Online Competitor Assessment Being that D D is a very small local business; large competitors (Nordstrom. com, Macys. com, Sears. com, etc. ) offer more of a broad selection of merchandise while D D specializes in one specific area of sales at extremely competitive prices and unique craftsmanship quality. Most of these larger companies will hold sales that provide their merchandise at discounted prices in-store and online but customers will not always catch the â€Å"Great Deal† or clearance sale. D D wants to provide quality products that customers feel are always on sale. One competitive advantage that D D will have over these companies is the originality of products. A large portion of the merchandise sold is hand-made, developed from original designs and ideas. Larger companies will most likely buy their products in bulk from over-seas distributors that will mimic merchandise of their competitors while D D will offer quality products made right here in the United States. D D will be able to back all the hand-made merchandise with a ‘Made in The USA’ tag which is something that most of the larger competitors will not be able to do. There are some name brand designers that are sold through D D; however, prices for that particular merchandise will still be competitive. We understand that there are customers with a demand for name brand designers no matter what the item may be and we want to be the provider for that segment of customers as well. Larger companies in the retail industry will often sell merchandise seasonally in regards to the specific time of year or holiday. A huge advantage that D D will have will be the ability to purchase seasonal merchandise year round. For example, if a customer wanted to purchase a Christmas themed hat in July or another customer wanted to purchase a Valentine’s Day gift basket in October, these options would be available to them. A larger company will most likely not offer that option on their site and especially not in their store. D D’s goal is to be able to take care of each and every customer’s needs (and wants) to create customers for life. We know that we are not the only company in this market and we need to be aware of the disadvantages we face while competing against larger companies. One large disadvantage that we will face is the distribution of our products. D D does not have a warehouse where stock is kept in comparison to a Sears or Macy’s. Therefore, in order for us to be successful, we must be able to maintain our stock and make sure that we keep enough on hand at all times. Another disadvantage that we face is the production of our hand-made items. Although our items do not take extremely long to make, we can run into the problem of not having a specific item when it is needed. This could be a major issue in the success of that particular product, but one advantage that we do have is that everyone on the sales team is able to help us create products if we happen to be short on certain items. This gives us a slight advantage over competitors large and small because there is no need for a middle man in our product line. All handmade products are able to be created and ready for sale immediately. We will still be in a similar situation with our competitors when it comes to all of the name brand clothing as far as shipping, ordering, receiving, etc. but being able to have our custom products manufactured and ready to sell within a fraction of time it would take for shipping procedures will keep us ahead and generating income. Online Marketing Suggestions Strategies The strategy for D D will be one with attainable goals. The first objective of our strategy is to know where we are going and what we want to achieve. Our first goal will be to set the amount of cu stomers that we want to reach through our online presence. As long as we have an idea of how many customers we wish to gain through this method, we will stay focused and stay on the correct path to achieve our goal. The next step in our strategy is to dissect the final goal numbers and turn the results into action plans that we can use to repeat success. For instance, if D D sets the target number in a time period for customers gained through our online presence, because the goal was dissected prior and broken down; D D knows exactly what must be done to achieve that goal. The last step that D D will implement in the strategy is to make sure all success is reviewed and evaluated thoroughly. All information that we received must be evaluated so we are making sure we are getting the results that we expected and wanted. One of the major tasks that we plan to accomplish with D D’s online marketing efforts is to attain customers of a younger age group. Typically the D D customer base age ranges from 30 – 60 for women and 29 – 50 for men. With the addition of new products and the expansion to an online environment, the goal could be easily reached. Another marketing strategy that D D will use is advertising the current events and trade shows we will be featured in. By advertising and marketing D D online as well as the different venues, customers will be informed of different things to do around the city in addition to taking some time to shop. Marketing ourselves this way will not only help our business, but it will also help our community which is helping us keep our main two focuses; Service our community and sell quality products to our customers. Search Engine Considerations Optimization Strategies Taking into consideration that there has been a lot of cross-border selling, there is a growth that is happening with search marketers. This growth causes websites to be optimized for visitors from different regions and cultural backgrounds. There are constant attempts to develop techniques that attract visitors through search engines and search ads. One technique that D D will be able to do is use country specific domain names, and possibly change spelling variations (i. e. color v. colour). D D will also use keywords in other languages, which will target search engines such as Google AdWords and give us more search result hits. Expanding our name in search engines will be an excellent way to open the door to us being found by more people who are searching for similar items. Encouraging our customers to post regular reviews of our business on a variety of local search sites will not only let potential customers know we do a good job, but it will increase the number of search hits we receive. The more reviews we receive, the reviews will appear high within search results. The approach also will make it more likely for the next potential customer searching for a store like D D to possibly contact our business based on the information they are receiving in the search results. A strategy such as this will improve the amount of search hits simply by choosing the words we want to be associated with our business and as long as we are doing a great job for our customers, a large portion of those words will be positive. Social Media Integration D D is a small business that could benefit very well from using social media. The majority of D D’s name being spread around the community is by word of mouth; however being well known in a small community can only take you so far. Integrating a social media site like Facebook would be a wonderful opportunity to promote the business and inform potential customers about the site as well as allowing current customers to refer a friend to the page and even comment. Integrating Facebook with the site will allow customers in a matter of seconds to â€Å"like† the D D Facebook page and there will also be a link to click to directly go to the D D web site. The potential comments left on the page could end up helping D D by possibly providing suggestions that D D could use to improve the overall customer experience. Along with Facebook, Twitter can also be utilized in the social media are by â€Å"tweeting† pictures of merchandise as well as updating customers with current information regarding products and shows. For customers who are always on the go, D D will also reach customers by the use of Instagram. By using Instagram, customers who are following D D will be able to see recently received merchandise that will be uploaded onto the mobile page by the D D staff. With use of these sites, D D will able to keep the current customer base updated with information about the products as well as allowing potential customers to gain a little bit of knowledge about D D’s products and services by utilizing the online environment that is used in day-to-day life. Using these sites will also provide another medium of communication from customers so we can listen to their suggestions, wants, and needs. By listening to customers, we are able to receive first-hand feedback and a better understanding of how we can improve our service. In addition to using social media sites like Facebook, Twitter, and Instagram, D D will also incorporate a small blogging section on the company website. This will give customers additional medium to converse and blog about their experiences with our company. Online Customer Relationship Management When a customer makes the decision to do business with any company, the customer expects that they will receive a very high standard of customer service. As a company, D D will also hold a very high standard in providing customer service. A key component of customer service in any business is building a relationship with the customer. Communication between the customer and seller will have to be maintained in order to build that relationship. The best way to keep this channel of communication open with the customers would be through the exchange of email for any situation, problem, or question that may arise. Email would allow our customers to ask questions regarding our products, address a problem, or even inquire about making an order. Specific email templates, for whether there is a problem or a general question, will be made for any possible topic a customer may have and this will be integrated in the site. If there is any issue, a customer will be able to be as specific as they need to in asking their question. To be as efficient as we can with offering the email option to our customers, we will offer with all emails a ‘Within 24 hr. Guarantee Response Time. ’ Putting a guarantee on a service such as this will ensure to the customer that they will receive the most efficient and effective service available. We understand that all questions and issues may not be answered through email, so all escalated issues will be followed up with a phone call from a sales associate to help solve any issue that cannot be resolved in a timely manner. Within the website there will also be a FAQs (Frequently Asked Questions) page provided to possibly help with several general questions. Our FAQs page will be updated accordingly if we seem to receive a large volume of questions for a topic that is not currently on our FAQs page. Updating this page will be very valuable to our customers’ time and it will show that we are very thorough in our process. E-Commerce Solutions E-Commerce for D D will be an extremely user-friendly process. Our plan is to utilize all E-commerce transactions through the Volusion software program. This program is very efficient and very effective on both sides of the E-commerce transaction from seller to customer. Volusion will provide multiple payment options to potential customers such as credit or debit card, using a checking account, E-check, and even PayPal. By giving our customers multiple ways to pay, we give ourselves more opportunity to make a sale. A â€Å"checkout† and â€Å"my cart† feature will also be integrated within the site so at any time customers can quickly add an item to their cart and check out or add a few items and then edit the cart if they are not satisfied with their selection or have selected too many of one item. A link to the â€Å"my cart† section will be available on every page so a customer will be able to easily navigate there. Volusion also offers customizable tax and shipping options which will be presented for each product depending on size and time frame for customers’ desired delivery time. Customers will also be given automatic email confirmations after all purchases to give reviews of purchases. The automatic email confirmations will also be followed up by a separate email that contains an additional e-receipt and shipping information. Customers also have the option to enroll in the D D newsletter that will be created to update customers with information regarding current and future events as well as updates for newly created merchandise. This option will be available upon checkout so customers will be able to click yes or no. Security will be a major concern with E-commerce in any company you are associating with. The Volusion software offers state-of-the art E-commerce security which is PCI/CISP (Payment Card Industry Security Standards Council /Cardholder Information Security Program) certified. Other security features include the â€Å"CAPTCHA† type image validation for all forms of submissions to prevent unauthorized use, as well as an integrated IP blocking security feature, and SSL (Secure Sockets Layer) Encryption for encrypting customer information for additional security. International Considerations International business for D D would be an excellent addition to the business. What better way would there be to grow the business than to expand globally? The retail market for fashion and apparel is a market that is not just popular in just one geographic location. Fashion retail is an area where with the right merchandise and approach, a company like D D could go from servicing local customers to multi-national in a matter of months. Social media will play a large role in the international expansion of D D just as it will locally. All considerations must be viewed before the international ventures can take flight. One major concern would be how the currency from other countries would be handled. Our payment system will be an incredible asset to how our transactions are completed. Exchange rates are automatically calculated and shipping calculations are also included. Transactions will not be simple for every country. Certain payment options that D D accepts will not be available in all countries (i. e. Romania does not have PayPal), so all employees must be aware of situations like this if they were to arise. We will also have to make sure that we are complying with all government export regulations within each country. Using the Volusion software will also help with the language barrier of different countries. The Volusion software will make sure the website is friendly and ready for non-domestic and non-English-speaking visitors. All content on our website will be internationalized to cater to different areas of the globe. We believe that if we can customize our offering, service, and payment types to different areas, the business will enjoy huge success. Web Development Maintenance Cost The actual development for D D’s website would be fairly inexpensive compared to the amount of return the website would help generate. Base costs to start the development of the website would begin with the purchase of the domain name (i. e. www. DandDdesigns. com) that would range from $10 $30. Annual fees to keep the website up and running would range from $100 $150 in renewal fees. Most sites with under 2000 pages generally do not go over that threshold amount. There are a number of extra features that can be added to the site that could possibly increase the costs for running the webpage such as enabling Java for allowing motion images and small videos on the site (about $4. 5/month) and Restore Services that offer information recovery of any information deleted accidentally by any of the company’s associates (about $1. 50/month). Web hosting sites such as Lunarpages Hostgator offer all of these great services with no additional maintenance costs. These sites also offer 24/7 server monitoring and customer support so if anything were to go wrong, there is always someone to call on at anytime. This will also remove the expense of hiring a web developer because any and all problems with the site can be fixed by employees at anytime.